Service Health
Service Health Review Rhythms
Host reviews that connect risk, capacity, and change velocity without marathon decks.
4 weeks · 16h · Cohort + templates · BRL 1.540 (informational)
Program narrative
Design quarterly health reviews that surface real risks, tie change rates to incidents, and give leadership a concise narrative.
What ships inside
- Risk heatmap canvas
- Change correlation worksheet
- Dependency spotlight section
- Customer pain signal imports
- Capacity cliff markers
- Review facilitator script
- Follow-up scorecard
Outcomes we expect you to demo
- Run a 45-minute health slice for one service
- Publish a dependency spotlight with owners
- Link three incidents to change windows with evidence
Mentor on point
Bruno Azevedo
Reliability lead specializing in cross-team review facilitation.
FAQ — including what we skip
No— we teach "good enough" dependency mapping with manual triangulation.
Experience notes
“Heatmap canvas from Service Health Review Rhythms is now our default quarterly opener.”
— Paula · Fortaleza · 5/5