Observability
Alert Budgets for Humans
Tie paging policies to sustainable attention instead of metric sprawl.
3 weeks · 13h · Self-paced · BRL 1.350 (informational)
Program narrative
Create paging tiers, daily noise budgets, and review loops so humans trust alerts again.
What ships inside
- Paging tier rubric
- Noise budget spreadsheet
- Weekly alert review agenda
- Auto-mute guardrails
- Business-hours vs wake criteria
- Stakeholder comms for policy changes
- Sunset checklist for stale alerts
Outcomes we expect you to demo
- Cut weekly pages by a negotiated percent in pilot team
- Publish paging tier definitions
- Run two weekly alert reviews with decisions
Mentor on point
Helena Prado
Reliability lead advocating for humane on-call design.
FAQ — including what we skip
Yes—includes a stakeholder script; we cannot attend your leadership meeting.
Experience notes
“Noise budget spreadsheet made our sev-3 spam visible to leadership without drama.”
— Lucas · 4/5 · Google
“Auto-mute guardrails section felt short but the office hours filled gaps.”
— Bianca · Platform engineer