Telemetry budgets for humans, not hoarders

Observability vendors promise infinite cardinality; humans still sleep. Motioncore’s Delivery Observability Review begins by defining an alert allowance per rotation—what volume is survivable without tuning away real customer pain. That conversation sounds operational, yet it is deeply cultural: it forces teams to agree which customer journeys deserve paging versus next-day attention. We pair quantitative sampling plans with qualitative interviews from support and customer success so dashboards reflect journeys—not only infrastructure metrics that shine in keynote slides but confuse incident commanders. Finally, we recommend rotating dashboard owners quarterly so empathy for blind spots does not ossify with tenure. Fresh eyes question legends, color contrast, and unit assumptions before minor misunderstandings become outage amplifiers.